Manager Customer ServiceIATAMadrid, Spain—Leadership2 days agoIATA jobs & careers
International Air Transport Association
International organization- Headquarters:
- Montreal, Canada
- Hiring locations
- 6 locations
- Active roles
- 14 active roles
Last updated
Mandate
The International Air Transport Association (IATA) is the global trade association for airlines. Founded in 1945, it represents, leads and serves the industry through advocacy, standards, financial and operational services, safety programmes, training and data. IATA works with airlines, governments, airports and partners on priorities such as safety, passenger experience, cargo, sustainability and net-zero aviation, while helping airline members coordinate across borders and regulatory systems.
Quick facts:
- Established
- 1945
Latest IATA vacancies
Manager Customer ServiceIATAMadrid, Spain—Leadership2 days ago
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IATA Hiring Trends
(Past 12 months)- Jobs this month
- 25
- Jobs last month
- 10
- Most active month
- October ’26
- Most active duty station
- Geneva
Top Skills
- Process Improvement (20%)
- Stakeholder Engagement (14%)
- Data Quality Management (11%)
- Data Visualization (11%)
- Financial Reporting (11%)
Top Job Functions
- Operations, Strategy & Leadership18%
- Data, AI & Analytics13%
- Partnerships, Fundraising & Business Development10%
- Product, Innovation & Digital Transformation10%
- Administration & Executive Support8%
Education Requirements
- Bachelor’s degree51%
- Master’s degree23%
- Secondary education0%
- Doctorate0%
Top Contract Types
Not enough stated data yet.
Experience Levels
- Leadership26%
- Intern / Grad23%
- Mid level23%
- Entry level20%
Required Languages
- English74%
- French6%
- Korean3%
Most Advertised Grades
Not enough stated data yet.
Top hiring duty stations
Guides & Info
Explore IATA’s official channels, application guidance and career resources. Use the links below to learn more directly from the organization.
Official links
Why work at IATA?
Shape global aviation standards
Help turn industry priorities into practical rules, services and shared operating frameworks.
Drive aviation’s net-zero transition
Contribute to policy and technical work on sustainability, fuels and decarbonization.
Work across a global network
Connect airlines, governments and aviation partners through offices in 52 countries.
Career guides
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Related organizations
Sources
- Vacancies: Official recruitment portal
- Jobs and hiring data: Database and methodology
- Guides & Info: Official guidance, professional and user input
- Organization facts: Official website