When can I renew Pro, and when does it start?
Renewal opens during the final 14 days of your paid access. Your new pass starts after your existing access ends, so renewing early does not lose any days. Renewals use the offer price while an offer is active, then the regular pack price and include 10% bonus credits, available from the new pass start until its end.
How do credit top-ups work?
Active Pro members can buy 100 extra credits for a one-time payment. Each top-up expires 30 days after payment. You can use those credits to tailor CVs and cover letters even if Pro ends during those 30 days. Buying credits does not extend Pro access or other Pro benefits.
What happens if I buy more than one top-up?
Each top-up adds 100 credits with its own 30-day expiry from payment. Two top-ups bought together give you 200 credits for 30 days, not 60 days. If you buy them on different dates, each expires separately. Your monthly allowance is used first, followed by extra credits in earliest-expiry order. Buying another top-up does not reset the expiry of earlier credits.
Can I use IGO Jobs for free?
Yes. Explorer is free and includes job search, advanced filters, Job Match scores, an unlimited application tracker, and 3 AI credits every month.
How many AI credits come with each plan?
Explorer includes 3 AI credits each month. Accelerator includes 100 per month. Locked in includes 120 per month, or 360 across its three-month term. The 120 replaces Accelerator’s 100-credit allowance; the two amounts do not stack.
What do the paid plans add?
Accelerator includes everything in Explorer, plus tailored CVs and cover letters, same-day job alerts, deadline reminders, CSV tracker export, and detailed hiring insights. Locked in includes everything in Accelerator with more monthly AI credits.
Is the Locked in price for all three months?
Yes. The displayed Locked in price covers the three-month term. The smaller per-month figure is the total divided by three for comparison.
Do I need an annual subscription?
No annual plan is shown. You can choose the free Explorer plan, the one-month Accelerator plan, or the three-month Locked in plan.
How often will I get job alerts?
Explorer includes weekly email job alerts. Accelerator and Locked in include same-day job alerts.
Can I track my applications on the free plan?
Yes. Explorer includes an unlimited application tracker. Accelerator and Locked in also include CSV export from the tracker.
Is Job Match included in Explorer?
Yes. Job Match scores are included in Explorer and in both paid plans. Complete your profile analysis to view a score for a job.