Administration Officer

Administration Officer - Various locations across the Democratic Republic of the Congo.

Vacancy No.: S19073

Category of Contract: National

Position Type: National

Application Deadline: 10/11/2026

Job Posted On: 27/10/2026

Duty Station: Various locations across the Democratic Republic of the Congo

Country: CONGO, THE DEMOCRATIC REPUBLIC OF THE

Duration: 12 months

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises.

The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

The IFRC has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. The IFRC also has country cluster delegation and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.The position is located in the Administration Unit.

This recruitment aims to fill several Administration Officer positions across different duty stations in the Democratic Republic of the Congo, including Tsopo, Ituri, Kasai, North Kivu and Tanganyika. Each Administration Officer will provide administrative support to IFRC activities at their assigned duty station, within the framework of the Kinshasa Country Cluster Delegation. The specific duty station will be indicated in the offer of employment.

Job Purpose

The Administration Officer will coordinate and deliver day-to-day administrative services at their assigned duty station, ensuring efficient support to IFRC operations and compliance with IFRC policies and procedures. The role covers facilities management, accommodation, administrative contracts, travel arrangements and asset management, in coordination with relevant colleagues.

Job Duties and Responsibilities

Contract Management

• Drawing up lease agreements with landlords when staff move into new houses.
• Drawing up service contracts with service providers.
• Amending existing lease agreements and service contracts.
• Terminating lease agreements and service contracts.
• Following up on refund of rent deposits.
• Request for quarterly rent invoices from landlords and track all payments related to any contract.
• Support the resolution of disputes (if any) arising from contracts, in coordination with relevant colleagues and in accordance with IFRC procedures and delegated authority.
• Ensure rent is allocated appropriately by creating an Anticipated Lease Period and Payment(ALPP) schedule in Apple.
• Close leases in Apple once contracts come to an end.
• Ensure proper handover of property vacated to respective landlords and deposits for leases terminated are refunded within the shortest time possible.

Long term Accommodation arrangement for staff(delegates):

• Finding suitable long term accommodation options for delegates-includes going out physically to assess options availed by property agents.
• Negotiating the terms with the landlords, after carrying out due diligence.
• Arranging for security assessment of the houses.
• Taking delegates around to view the available options, to enable them select what is most preferable to them.
• Negotiate rent with respective landlords to ensure value for money and that the rates are in line with market value and fit within the ceilings set within the Housing Policy.
• Ensure that all in-coming international staff are well facilitated to settle at their assigned duty station and that they return all equipment, assets and any other property in their possession before they are signed off.

Job Duties and Responsibilities (continued)

Supervising the Admin team:

• Follow up with the team to ensure invoices are received on time and payments are processed on time to avoid service disruption.
• Follow up with the team to ensure that facilities (office and delegates houses) are well managed-repairs and maintenance.
• Follow up with the team to ensure that any issues with suppliers are settled in good time.
• Follow up with the team to ensure all travel arrangements and hotel accommodation are done seamlessly.
• Organizing team meetings on a monthly basis.
• Reconciliation of supplier accounts in relation to administrative services. Requesting for statements of accounts and working with the Finance Officer to ensure the balances reconcile with IFRC books.
• Review payments originating from the department and approve them within delegated authority, where applicable, working closely with Finance colleagues to ensure these are settled on time.
• Identify what needs to be procured for the department and ensure these are procured as appropriate-both goods and services.
• Maintain the equipment register for the assigned duty station. Ensure quarterly inventory checks are done and that any losses are reported.
• Compile and submit the quarterly equipment register for the assigned duty station to support consolidation at Cluster level and submission to the Regional Office.
• Manage disposal of Assets as per IFRC Policies on disposals.

Reporting

• Prepare monthly reports in relation to travel and ticketing costings, telephone use. Maintain a database on leases and contracts signed and submit to the Finance , Administration and Information Technology
• Drawing and managing all administrative contracts with service providers: Travel Agency, Taxi Services, Drinking water, Internet Service providers for delegates housing, Telephone companies, Cleaning services, Catering Services, Hotel and Accommodation Services, insurance companies.
• Ensure all the service providers are complying with the agreements and providing services as per the signed contracts.
• Review their services from time to time and ensuring satisfaction before initiating contract extensions.

Education

Required

• Bachelor's Degree in Business Administration, Economics, Management, Commerce, or any other relevant fields.

Preferred

• Training in office administration.

Experience

Required

• 3 years relevant working experience in administration
• Work experience with other international organisations, large NGOs and/or governmental development agencies, multi-cultural environment.

Preferred

• Previous experience within RCRC

Knowledge, Skills and Languages

Required

• Strong communication skills.
• Computer Literate.
• Accuracy and fine attention to detail.
• Tact and diplomacy.
• Report writing skills.
• Filing and archiving.
• Fluently spoken and written French and English.

Preferred

• Ability to work under pressure and to deadlines.
• Flexibility.
• Organised and self-starter in work prioritizing.
• Excellent customer service.
• Good command of another IFRC official language (Spanish or Arabic).

Competencies, Values and Comments

Values

• Respect for diversity; Integrity; Professionalism; Accountability

Core competencies

• Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust